Frequently Asked Questions
Please read our FAQ before sending us a message.
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Shipping time is generally 3-14 days
PayPal allows you to make payments using a variety of methods including: PayPal balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance.
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction.
Your funds will be placed on hold upon authorization being received and it shall be treated as a deposit against the value of the items you wish to purchase.
Once the items have been shipped out and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of items you have purchased as listed in the confirmation email.
1. 30 DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
2. RETURN PROCESS
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
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Please rest assured and be patient, we will deliver your favorite products to your hands as soon as possible.
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